Terms & Conditions

1. Definitions

“Company,” “We,” “Our,” and “Us” refer to Heal Couture.
“Customer,” “You,” and “Your” refer to you, the person using our website.

2. Use of the Website

• By accessing the website, you warrant and represent that you are at least 18 years old.
• You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
• Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
• User is responsible for maintaining the confidentiality of his account.

3. Products and Services

• We strive to ensure that the information on this site is complete and accurate. However, there may be times when information about our products contains errors, including but not limited to pricing, availability, and product descriptions. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.
• We reserve the right to refuse or cancel any orders placed for products listed at an incorrect price.

4. Orders and Payments

• By placing an order, you agree to provide current, complete, and accurate purchase and account information.
• All payments must be made at the time of ordering. We accept major credit cards (like Visa and Master Card) and other payment methods as indicated on our website.
• Arab Emirates Dirhams (AED) will be the accepted currency for payments. 
• We will not trade with or provide any services to OFAC and sanctioned countries.
• Cardholder must retain a copy of transaction records and Merchant policies and rules.
• We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

5. Shipping and Delivery

• Shipping and delivery terms are outlined on our Shipping Information page. We are not responsible for delays caused by carriers or customs.
• Risk of loss and title for items purchased from us pass to you upon our delivery to the carrier.

6. Returns and Exchanges

• Our Returns & Exchanges policy outlines the conditions and process for returning items. Please refer to this page for detailed information.

7. Intellectual Property

• All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Heal Couture or its content suppliers and protected by international copyright laws.
• You may not reproduce, distribute, or transmit any content from this site without our written permission.

8. Limitation of Liability

• To the fullest extent permitted by law, Heal Couture will not be liable for any damages that result from the use of, or the inability to use, the materials on this site, even if Heal Couture or an authorized representative has been advised of the possibility of such damages.
• In no event shall our liability exceed the amount you paid for the product or service that is the subject of the claim.

9. Privacy

• Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.

10. Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of UAE/Abu Dhabi, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

11. Changes to Terms and Conditions

• We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.