Welcome to Heal Couture's Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information. This policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.healcouture.ae and make use of our services.

1. Information We Collect

  • Personal Data: When you make a purchase, sign up for our newsletter, or create an account, we collect personal information such as your name, email address, shipping address, phone number, and payment details.
  • Non-Personal Data: We collect non-personal information such as your browser type, operating system, IP address, and browsing behavior on our website through cookies and similar technologies.

2. How We Use Your Information

  • To Provide and Manage Services: We use your information to process orders, handle payments, deliver products, and provide customer support.
  • To Communicate: We may use your email address to send you updates about your order, promotional offers, newsletters, and other communications that may interest you.
  • To Improve Our Services: We analyze non-personal data to understand how our website is used, improve our offerings, and enhance user experience.
  • For Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

  • Service Providers: We share your information with third-party service providers who help us operate our business, such as payment processors, shipping companies, and email service providers.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

  • We use industry-standard security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of any information that is disclosed online.
  • All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • We will not pass any debit/credit card details to third parties.
  • We are not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

5. Your Data Protection Rights

  • Access and Update: You have the right to access and update your personal information at any time by logging into your account or contacting us.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions such as compliance with legal obligations.

6. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to collect non-personal information about your browsing activities. You can control the use of cookies through your browser settings.

7. Third-Party Links

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top.

9. Contact Us

  • If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@healcouture.com